Question 1

Do you ship to my city and location?

Answer

For domestic buyers, orders are shipped through registered domestic courier companies, and for an international buyer, we ship to over 120 countries worldwide. To see if your country is one of these just shop our site and then select from the shipping countries in checkout. All shipping rates and times will be displayed in our checkout so you know exactly how long it will take to receive your order. Please keep in mind that taxes and duties are not included in shipping prices.

Question 2

What is the estimated delivery time?

Answer

Delivery will normally follow within 3-4 weeks after purchase on all items on stock Regarding products not in stock at time of order, you will be informed of expected time of delivery.

Question 3

Are there any shipping charges?

Answer

Delivery charges vary depending on the type of products ordered and the service you select and cannot be refunded. Your delivery charges will be clearly indicated at checkout.

Question 4

How do I track my order?

Answer

When your order Will ready to ship we will send you tracking detail to your email.

Question 5

What if I receive a damaged product?

Answer

In case you receive a damage please call us at +91-7984595904 or write to us at arvabilproducts@gmail.com Our team will assess the damage and get back to you within 2 business days. Depending on the degree of damage, we will either repair the product, or offer you a replacement.

Question 6

Can i cancel the order?

Answer

You can cancel your order within 48 hours of placing the order

Question 7

Is there a cancellation fee applicable?

Answer

if you cancel within 48 hours of placing the order, you will receive a full refund. Post the 48-hour window, you will be charged 20% of the order value as a restocking fee. Please also note that after delivery of the product, only After Sales services will be applicable, and cancellation is not an option. We do not offer exchanges or cancellations

Question 8

What are the payment options which arvabilproduct.com provides me?

Answer

At arvabilproduct.com you can shop with any of the following options 1. Visa, Mastercard also American Express Credit Cards. 2. Debit card for more than 50 banks. 3. Arvabilproduct.com Gift Cards, Coupons and Vouchers 4. Wallets

Question 9

Do you offer Payment on Delivery options (Cash / Card)?

Answer

No, at this time, we do not offer cash on delivery/card on delivery as payment options.

Question 10

What should I keep handy for my online transaction?

Answer

1. For Credit Cards keep your card which has the details of the cardholder name, number, CVV, and expiry date. Apart from this you also need to have your 3D secure password / online authorization code (“OAC”). 2. For Debit Cards keep your card which has the details of the cardholder name, number, CVV, and expiry date. You will be redirected to the bank site for 3D secure authorization. So keep your OAC or IPIN handy as well. 3. For Net Banking you need to keep your account number as well as your password/IPIN handy.

Question 11

Is it safe to use my credit card, debit card or net banking?

Answer

Absolutely. Shopping with Arvabilproduct.com is completely safe. Transactions with Arvabilproduct.com are via the industry-leading payment gateways, The Payment gateways are compliant with the global information security standards defined for organizations that handle cardholder information. Be assured that your card or account information is encrypted as it travels over the Internet making it well and truly safe.

Question 12

Does arvabilproduct.com store my card or account information?

Answer

Arvabilproduct.com does not collect or store your account information at all.

Question 13

Will I be asked to share card information, account information or passwords over phone or email?

Answer

The Arvabilproduct.com team will never request you to share any of your payment details over email or over phone.

Question 14

How will transactions on Arvabiproduct.com appear on my Credit Card / Bank statements?

Answer

All transactions on arvabilproduct.com will be under the heading of the Arvabil Dream Inception on your Credit Card / Bank statements.

Frequently asked questions